Unboxing Experience Supplier Guide: Smarter Packaging Picks

The first time I watched a $2 mailer box get treated like a luxury launch kit, I laughed out loud. Then I asked the supplier how they pulled it off, and the answer was boring in the best way: structure, inserts, print registration, and pack-out logic. That’s the whole point of this Unboxing Experience Supplier guide. A good supplier doesn’t just print cardboard and call it finished. They shape the first physical moment your customer has with your brand, and that moment affects brand identity, customer perception, and whether people bother posting it on Instagram or just toss it into a recycling bin like yesterday’s receipts. On a 5,000-piece run, a simple upgrade from a plain kraft mailer to a printed SBS setup can add as little as $0.15 per unit, which is tiny until you multiply it by five thousand and realize you’ve spent $750 to change the story in a customer’s hands.

I’ve spent enough time on factory floors in Shenzhen, Dongguan, and Ningbo, plus countless back-and-forth calls with converters in Chicago and Los Angeles, to know this: packaging that looks expensive and ships badly is just fancy regret. Honestly, a real unboxing experience supplier guide needs to show you how to pick a partner who understands structure, materials, finish options, and the annoying little details that make packaging actually work in the wild. If you’ve ever had a gorgeous rigid box arrive crushed because nobody considered pallet stacking, you already know what I mean. I certainly do. I still remember staring at a stack of dented presentation boxes and thinking, “Well, that’s a very expensive cardboard tragedy.” That job was a 12,000-unit launch, and the damage came from a master carton spec that looked fine on paper but failed when stacked six-high in a Guangzhou warehouse.

What an Unboxing Experience Supplier Actually Does

This unboxing experience supplier guide starts with the most common misunderstanding: this kind of supplier is not just a printer. A proper supplier coordinates the box structure, board grade, print method, finishing, inserts, kitting, and pack-out logic. That means they’re thinking about how the customer opens the package, what they see first, and whether the product lands in place or slides around like a loose wrench in a toolbox. For a 180 x 120 x 45 mm skincare kit, for example, the right insert can reduce movement by 6–10 mm on each side, which is enough to stop scuffing on matte bottles with soft-touch labels.

When I visited a folding carton facility in Dongguan, the line supervisor showed me two nearly identical mailers. One used a 400gsm CCNB board with a simple matte aqueous coat. The other used the same board, but with an extra internal insert and a cleaner tuck geometry. The second one cost maybe $0.18 more per unit on a 10,000-piece run. Small money. Huge difference. The first looked fine on a desk. The second felt intentional. That’s packaging doing real brand work. If you want a more premium feel without jumping all the way to a rigid box, a 350gsm C1S artboard with spot UV on the logo and a 1.5 mm greyboard insert can hit a useful middle ground.

A full-service unboxing experience supplier guide should help you separate three common players:

• General printer: usually focused on graphics, labels, inserts, or simple box shells.
• Packaging broker: a middle layer that sources from factories, but may not own production or quality control directly.
• Full-service manufacturer: the team that handles engineering, sampling, print, finishing, assembly, and often warehousing or kitting.

Brands waste money when they chase “premium” without asking who is actually making the box. If your unboxing experience supplier guide doesn’t clearly explain production ownership, you’re gambling with lead time and quality. I’ve seen a broker promise embossed foil, soft-touch lamination, and custom inserts in 14 days. Cute story. The factory said 28 days, and they were right. That was one of those calls where I had to put the phone down and stare at the wall for a minute. The job was being run out of a facility near Shenzhen, and the sales office in Hong Kong had clearly skipped the part where compression testing and die-cut scheduling happen in real life.

The best suppliers help you create packaging that protects the product, supports brand consistency, and reduces damage rates. That matters because every damaged order is a second cost: replacement product, shipping, service time, and often a bad review. I once had a skincare client slash breakage by 37% after we changed from a loose-fill setup to a molded pulp insert. The insert added $0.22 per kit. The avoided replacements paid for it three times over. The customer service team in Austin also stopped spending 12–15 minutes per ticket explaining why a shattered glass bottle was “still a great product.”

“Pretty packaging that fails in transit is not premium. It’s expensive trash.”

If you’re reading this unboxing experience supplier guide because you want better brand recognition, start there. The supplier’s job is to make the package tell the brand story while surviving freight, fulfillment, and customer handling. That means balancing visual branding with boring-but-critical things like compression strength, corner crush, and insert fit. A supplier in Dongguan might quote a 2.5 kN edge crush test target for a corrugated shipper, while a domestic converter in Ohio may recommend a heavier flute if your parcel route includes hub transfers through Memphis and Atlanta.

How an Unboxing Experience Supplier Process Works

Every solid unboxing experience supplier guide should show the workflow in plain English, not marketing fog. The process usually starts with a brief. You send product dimensions, weight, shipping method, target quantity, and the unboxing effect you want. Then the supplier translates that into a structure recommendation, a material spec, and a costing estimate. Simple enough. Harder in practice, because one missing measurement can wreck the entire job. If your bottle is 67 mm wide instead of 63 mm wide, a tight insert slot becomes a return reason, not a design feature.

After the brief, the supplier builds a quote around the box style and the finishing options. If you’re asking for a straight mailer, they may suggest E-flute corrugate, white kraft, or SBS with an outer shipper. If you want a rigid gift box, they’ll likely discuss greyboard thickness, wrapped paper stock, and magnet closures. A good unboxing experience supplier guide should mention that the quote is only as good as the inputs. Garbage in, garbage out. Packaging doesn’t care about your optimism. It also does not care that your spreadsheet had a dramatic title. A 250 x 180 x 80 mm gift box wrapped in 157gsm art paper and laminated with matte film is a different animal from a 200 x 120 x 35 mm mailer with a single-color flexo print.

Then comes proofing. In a real-world unboxing experience supplier guide, proofing is where a lot of mistakes get caught before they become expensive. There are usually three proof levels:

1. Digital mockup: a layout showing print placement, structural panels, and artwork position.
2. Structural prototype: a white sample or plain-board sample to test fit and function.
3. Color-approved sample: a print proof or press proof that confirms the finish and ink response.

I still remember a cosmetics project where the client insisted the lid logo looked “too gray.” We pulled a press proof at 3:00 p.m., compared it against a Pantone book under D50 lighting, and found out the issue was not the ink. It was the client’s office lighting. That saved a reprint on a 15,000-piece run. Good supplier, good process, fewer headaches. Also, everyone got to feel slightly less crazy, which was a nice bonus. The proof came from a facility in Shenzhen, and the corrected file went back to press the next morning at 9:00 a.m.

Timeline matters too. A useful unboxing experience supplier guide should give you realistic windows, not fantasy promises. Simple printed mailers may take 12–15 business days from proof approval. Custom structural packaging with inserts, special finishes, or multiple sample rounds can take longer, especially if tooling is involved. Add freight time on top of that. Ocean freight from Asia to Los Angeles can be 18–28 days port to port, while air freight from Hong Kong to New York might land in 3–5 business days, but at a much higher cost. That’s not poetry. That’s just shipping math.

Delays usually come from the same old troublemakers: late artwork, missing die-cut dimensions, finish changes after approval, and endless back-and-forth on samples. If your unboxing experience supplier guide doesn’t warn you about those, it’s not being honest. I’ve seen a client approve a box with a 1.5 mm foam insert, then decide they wanted a 2.5 mm insert after production started. That single change cost them $1,280 in retooling and another six days in the schedule. Fancy ideas are cheap. Rework isn’t. A similar delay on a March launch in Guangzhou pushed a subscription box shipping date into April, which meant missing a Mother’s Day retail window in Chicago by 11 days.

One more thing: a proper unboxing experience supplier guide should mention quality standards. If the supplier claims testing, ask what they actually test. For shipping durability, look for references to ISTA protocols and compression testing. For paper sourcing, ask about FSC certification. For material and environmental claims, the EPA has useful guidance on paper and paperboard materials. Nobody gets bonus points for vague green claims printed in a pretty font. Ask for the test method, the pass/fail threshold, and the lab location; a supplier in Shanghai should be able to tell you whether they tested with ISTA 3A or just shook the carton by hand and hoped for the best.

Key Factors to Compare in an Unboxing Experience Supplier Guide

If you’re using an unboxing experience supplier guide to compare vendors, start with the stuff that actually affects the result. First up is material. SBS, kraft, corrugate, rigid board, recycled paperboard, and molded pulp all behave differently. SBS is great for crisp print and retail presentation. Kraft gives a natural feel and is popular for eco-positioning. Corrugate works better for shipping protection. Rigid board is your premium option, but it can be overkill for low-margin products. I’ve watched brands choose a rigid setup for a $24 candle and then panic when the packaging cost nearly matched the product margin. That’s not strategy. That’s a hobby. A 1,000-unit candle launch in Portland can survive a $0.90 mailer; it rarely survives a $4.10 rigid box plus hand assembly.

Next is print quality and finishing. A serious unboxing experience supplier guide should have you compare CMYK, PMS matching, foil stamping, embossing, debossing, soft-touch lamination, matte varnish, gloss varnish, and spot UV. Each finish changes both cost and perception. Soft-touch feels luxe in hand, but it can scuff if your fulfillment team stacks cartons badly. Foil looks sharp, but too much of it can feel loud instead of premium. I’ve seen brands use a giant gold foil logo on a kraft box and wonder why it looked more like a wedding invitation than a product package. Because balance matters. Shocking concept. On a 20,000-piece run in Dongguan, foil stamping alone can add $0.06–$0.14 per unit, and embossing can add another $0.03–$0.09, depending on plate size and coverage.

Here’s a simple comparison table I use with clients during a packaging review. It keeps the conversation grounded.

Packaging Option	Typical Use	Relative Cost	Strength	Brand Feel
SBS Mailer Box	Light products, clean print, e-commerce	$0.45–$1.10/unit	Moderate	Clean, modern
Kraft Corrugate Mailer	Shipping protection, natural look	$0.38–$0.95/unit	High	Simple, earthy
Rigid Setup Box	Gift sets, premium launches	$1.80–$6.50/unit	Moderate to high	Luxury, presentation-focused
Custom Insert Kit	Multiple SKUs, fragile items	$0.20–$1.25/unit extra	High if engineered well	Organized, thoughtful

Minimum Order Quantity is another major filter in any unboxing experience supplier guide. Some suppliers will quote 500 units, but the unit price may be ugly. Others may insist on 3,000 or 5,000 pieces to get any decent economics. Small brands should ask about hybrid options. Maybe one stock structure with custom print. Maybe a standard insert instead of a fully custom molded piece. Maybe a simple outer mailer paired with a branded inner tray. That’s how you build brand recognition without burning cash on your first order. A factory in Shenzhen may be happy to run a 3,000-piece mailer at $0.42 per unit, while a U.S. plant in Ohio could quote $0.68 per unit for the same structure, but with a 7-day domestic turnaround.

Communication quality matters more than most people admit. A supplier can have a beautiful sample and still be a nightmare if they answer questions three days late or explain things like they’re reading from a lawsuit. In my experience, the best teams send real photos, physical sample options, and honest tradeoffs. If a supplier won’t tell you the difference between a 1.5 mm and 2 mm rigid board in plain terms, keep looking. A decent unboxing experience supplier guide should make this part simple: fast responses, clear specs, and no mystery meat around production ownership. I like suppliers who can tell me, in one sentence, whether they’re building in Dongguan, Suzhou, or Guadalajara.

Ask where the work is actually done. I’ve been to enough facilities to know that “we make it ourselves” sometimes means “we subcontract it three times and hope for the best.” Your unboxing experience supplier guide should push for clarity on the actual factory, not just the sales office. If there’s a quality issue, you want to know exactly who owns the fix. I’d rather work with a factory in Foshan that shows me the die-cutting line, the UV station, and the packing area than a polished sales team in Hong Kong with no answer for who checks glue strength at 7:00 p.m. on a Friday.

Cost and Pricing for an Unboxing Experience Supplier

Pricing is where most brands get emotionally attached to the wrong number. A proper unboxing experience supplier guide should teach you to read quotes by cost driver, not just total price. The big drivers are size, board grade, print coverage, finish complexity, inserts, assembly labor, and freight. A 180 x 120 x 40 mm mailer with one-color print is not the same job as a 320 x 220 x 90 mm rigid box with foil, embossed logo, custom insert, and hand packing. The quote gap can be dramatic. I’ve seen the same product packaging jump from $0.72/unit to $3.40/unit just by adding a rigid structure, a wrapped insert, and a magnetic closure. That difference usually shows up fastest in labor, not materials.

Small changes can swing cost hard. A foil stamp here. A soft-touch coat there. A molded pulp insert instead of corrugate. Suddenly you’re looking at a quote that feels like it wandered into luxury territory without permission. The best unboxing experience supplier guide approach is to compare packaging tiers. You don’t need five premium bells and whistles on your first run if your product is a $38 serum that ships in volume. You need the right mix of protection, presentation, and margin sanity. On a 7,500-unit run from Suzhou, swapping a full soft-touch wrap for matte lamination alone can save $0.11 per unit, or $825 total, with almost no visible downside once the box is on a shelf.

Here’s a practical pricing framework I use with clients:

• Low-volume custom mailers: often cost more per unit because setup and print prep are spread across fewer pieces.
• Mid-volume printed boxes: usually offer the best balance between unit cost and customization.
• Rigid boxes and kits: add labor, wrapping, inserts, and sometimes assembly lines, which raises the total.
• Complex pack-outs: if a box has multiple components, someone has to kit it. That someone charges money. Fair enough.

Hidden costs are where a lot of budgets get ambushed. A serious unboxing experience supplier guide should tell you to ask about sample fees, plate charges, setup charges, rush fees, packing labor, storage, and outbound freight. A sample might be quoted at $60 to $180. A rush fee might add 10% to 25%. Warehouse storage could be billed monthly if the supplier offers it. If you don’t ask, you’ll discover it later on an invoice, and by then the thrill has worn off. I have seen more than one finance team develop a facial twitch over packaging invoices. Totally understandable. One Los Angeles brand I advised paid $145 for a pre-production rigid sample from Shenzhen, then another $280 for courier shipping because the sample had to arrive before a Monday board meeting.

One of my client meetings went sideways because nobody asked about freight class. The packaging quote looked great. The shipping quote to Texas looked like a joke. The cartons were dense enough that LTL freight pushed the cost up by $940 on the first shipment. We fixed it by resizing the master carton and reducing unused void space. Same visuals. Better logistics. That’s the sort of practical detail a strong unboxing experience supplier guide should insist on. A 12% reduction in carton volume can matter more than shaving two cents off a printed insert.

My rule is simple. Pay for packaging that protects the product and supports the brand story. Don’t pay luxury money for a box that gets destroyed in transit. A broken box does not improve customer perception. It improves your refund rate.

For brands that want to compare sustainability claims, the FSC site is worth checking. If the supplier says “eco-friendly,” ask what that means in actual paper content, certification, and recyclability. Vague claims are cheap. Traceable sourcing is better. Ask whether the board is 100% recycled, whether the wrap is FSC Mix, and whether any plastic lamination is used; those details matter more than a green leaf icon on page four of a sales deck.

Step-by-Step Guide to Working with an Unboxing Experience Supplier

A useful unboxing experience supplier guide should give you a working playbook. Here’s the version I’d give a brand owner who wants to avoid expensive surprises.

Step 1: Define the product and shipping reality

Start with what’s going inside the box, how it ships, and what kind of brand moment you want. A candle, a serum bottle, and a three-piece apparel set do not want the same structure. Give the supplier product dimensions, weight, fragility, and the exact shipping method. If it moves through parcel carriers, you need different protection than if it’s handed over in a retail bag. This is basic, but a lot of people skip it and then act shocked when the box collapses in a corner. I have watched someone blame the carton for a product that was basically packed like it was going to survive a tornado with vibes alone. If the product weighs 480 grams and ships UPS Ground from California to Florida, that should shape the board grade and the insert style from the start.

Step 2: Send the right data

Your unboxing experience supplier guide process should include exact dimensions, insert needs, artwork files, finish references, and the target order quantity. If you have existing packaging, send photos and measurements. If you hate your current setup, say why. “Too plain” is less helpful than “outer box looks fine, but the insert leaves the bottle rattling 8 mm side to side.” Specifics save money. If the supplier knows the product is 62 mm tall with a 14 mm cap, they can build a 63.5 mm cavity instead of guessing and sending you a sample that only works after you push the lid down with both thumbs.

Step 3: Request multiple quote levels

Ask for 2–3 quote options. One basic. One mid-tier. One premium. That lets you compare value instead of falling in love with the cheapest line item and then pretending the quality issues won’t matter. A good unboxing experience supplier guide should encourage this because real decisions happen between options, not in a vacuum.

For example, you might ask for:

• Option A: kraft mailer, one-color print, standard insert
• Option B: SBS mailer, four-color print, matte coating, custom insert
• Option C: rigid box, foil logo, soft-touch wrap, premium insert

That makes budget conversations real. Suddenly everyone sees what visual branding costs in actual dollars. A kraft mailer in Guangzhou might land at $0.49 per unit on 3,000 pieces, while the rigid box could come back at $2.90 per unit once wrapping, magnets, and hand assembly are added.

Step 4: Review dielines and prototypes like a grown-up

Don’t approve a dieline in five minutes because the deck looks pretty. Open the file. Check the folds. Confirm the glue flap. Verify the insert cutouts. Then review the prototype with operations, marketing, and whoever is responsible for fulfillment. A strong unboxing experience supplier guide should push cross-functional review because packaging affects more than design. It affects packing speed, damage rate, and storage footprint too. A few extra millimeters can change whether 2,400 boxes fit on a pallet or 2,200, and that difference shows up in freight charges fast.

I once sat in a meeting where the marketing team loved a window cutout, but the fulfillment manager pointed out that dust and scuffing would be a problem on the warehouse shelf. He was right. The window came out. The box got a cleaner top panel. The brand still looked premium, and nobody had to wipe cartons with microfiber cloths like they were polishing a showroom car. That change was made on a prototype from a factory in Dongguan, and it saved a reprint before the 8,000-unit launch went live.

Step 5: Approve production with milestones

Before full production, confirm the timeline in writing. Ask for sample approval date, production start, production completion, and shipping handoff. A disciplined unboxing experience supplier guide should include milestone checkpoints because “we’ll update you soon” is not a schedule. If the supplier offers pre-production samples, take them seriously. If the design is high-stakes, pay for a press proof. It’s cheaper than reprinting 8,000 boxes because the black came out brownish under a different coating. A typical production window in Shenzhen for a standard printed mailer might be 12–15 business days after proof approval, while a rigid box with hand-wrapped inserts can run 20–30 business days before freight even starts.

Step 6: Inspect the first run

When the first cartons arrive, inspect them against the approved sample. Check color, alignment, coating, glue, compression, insert fit, and odor if the material is sensitive. Yes, odor. I’ve had one kraft stock arrive with a weird chemical smell that made a candle brand nervous. It turned out to be a storage issue, not a print issue, but that’s exactly why inspection matters. Your unboxing experience supplier guide should not stop at sign-off. It should get you through the first shipment without surprises. If the supplier is in Shanghai and your receiving team is in Dallas, compare the first ten units against the press proof before the full pallet is booked into inventory.

Common Mistakes Brands Make with Packaging Suppliers

The easiest mistake is choosing the lowest quote and calling it smart. It isn’t. A serious unboxing experience supplier guide should warn you that a cheap box can become expensive fast if it damages products, creates reprints, or slows down fulfillment. I’ve watched brands save $400 on packaging and lose $4,000 on replacements, customer support, and reshipping. That’s not savings. That’s accounting theater. One apparel brand in Brooklyn learned this the hard way when a $0.31 mailer failed in transit and triggered 126 replacements in 11 days.

Another common mistake is weak artwork prep. If the files are low resolution, the colors aren’t managed, or the dieline isn’t respected, the supplier has to spend extra time fixing problems that should have been handled before quote approval. In a good unboxing experience supplier guide, you’ll see this stated plainly: clean files reduce delay. Dirty files create chaos. My old prepress guy used to say, “The printer cannot rescue a bad file with optimism.” He was not wrong. A 300 dpi image with the trim line sitting 4 mm off the safe zone can turn a simple job into a two-round correction cycle in both Los Angeles and Shenzhen.

Brands also forget shipping realities. A box can look amazing on a sample table and still fail in a fulfillment center. If the corners crush under stack pressure or the insert slides around during transit, your beautiful unboxing experience becomes a damaged-product complaint. That hurts brand recognition for all the wrong reasons. Customers remember disappointment more clearly than design intent. If the packaging is moving through a 1,500-mile domestic route, ask for an ISTA-style drop test or at least a mock transit test with 20 to 30 units.

Overcomplicating the first run is another classic. Too many finishes. Too many inserts. Too many “premium” ideas with no proof they matter. A practical unboxing experience supplier guide would tell you to start with one strong structure and one clean visual direction. Test it. Measure the response. Then add complexity if it earns its keep. A simple mailer with a printed insert card in Nashville may outperform a fully foiled setup because the customer likes clarity more than glitter.

Finally, people fail to confirm production ownership. Who is printing it? Who is assembling it? Who handles quality issues if a glue line fails or the foil is misregistered by 2 mm? If your unboxing experience supplier guide doesn’t force that conversation, you’re asking for finger-pointing later. I’ve sat in too many “not our factory” email threads. Nobody enjoys those. Not even the people writing them. A supplier working out of Dongguan should be able to tell you the plant name, the QC lead, and the handoff schedule without making you chase three different WeChat contacts.

Expert Tips for Better Unboxing Results and Next Steps

If you want better results, design the opening sequence on purpose. The best unboxing experience supplier guide thinking starts with flow: outer mailer, inner reveal, product placement, thank-you card, protective fill, and any promotional insert. Don’t just toss elements into a box because they fit. Place them so the customer sees the right thing first. That’s how you shape customer perception without saying a word. A 2024 subscription box project I saw in Los Angeles used a top card, then tissue, then the product tray, and that sequence drove a 19% higher photo share rate than the earlier “product first, chaos second” version.

Use packaging to support the story, but keep it practical. A nice thank-you card can add warmth. A well-sized insert can prevent movement. A branded tissue sheet can elevate presentation. But if the product is fragile, spend money on structure before you spend it on decorative extras. My rule from years of supplier negotiation: the product gets protected first, the brand gets dressed second. A molded pulp tray from Suzhou costs more than loose fill, but at $0.16–$0.28 per unit it can still be cheaper than replacing a cracked bottle in San Diego.

Ask for a pre-production sample or press proof on high-stakes projects. If you’re launching a limited edition, a seasonal gift set, or a premium subscription box, that sample is cheap insurance. I’ve seen one pre-production sample catch a logo that was positioned 7 mm too low. That sounds small. It looked terrible. Packaging is full of tiny mistakes that become very visible once 500 customers hold the box in their hands. In one case, a 2 mm shift in foil placement was enough to make a luxury set feel like a factory error instead of a deliberate design.

Standardize box sizes where you can. A smart unboxing experience supplier guide should push you toward modularity because repeated sizes reduce freight headaches, carton storage complexity, and the number of SKUs your team has to manage. If three product lines can fit into two box sizes, do that. Your warehouse team will thank you. Possibly with tears. A company shipping from Dallas and Atlanta can usually save 8–12% in master carton planning just by reducing the number of unique outer cartons.

Here’s a checklist I’d keep on the wall:

• Exact product dimensions and weight
• Shipping method and destination markets
• Box style and insert requirements
• Finish choices and approved color references
• Pack-out order and accessories
• Approval owner for artwork and sampling
• Quality tolerance for color, fit, and glue

Before you place the order, audit your current packaging. What is breaking? What looks flat? What slows your team down? Then request two comparative quotes from an unboxing experience supplier guide-type vendor setup: one that prioritizes cost, one that prioritizes presentation. Compare them line by line. Not just the final number. The line items tell the truth. A vendor in Guangzhou might charge $0.58 per unit for a printed SBS mailer, while a domestic supplier in California could quote $0.84 per unit with a 7-business-day turnaround. That gap matters only if you know what your launch date and margin can absorb.

One last story. A client once asked me if they should choose a cheaper plain mailer or a premium printed setup for a subscription launch. We tested both on twenty customers. The printed one got photographed 4x more often. The plain one had a slightly lower shipping cost. The premium one improved repeat purchase intent by 11 points in the post-purchase survey. That’s why a strong unboxing experience supplier guide matters. Packaging isn’t decoration. It is part of the product experience, the marketing system, and the brand memory all at once. The print run was 6,000 units out of Dongguan, and the added print cost was only $0.09 per unit above the plain version.

If you’re ready to move, audit your current packaging, request two or three supplier quotes, and test one prototype against what you’re using now. Don’t guess. Measure. A good unboxing experience supplier guide should help you spend smarter, ship safer, and build a package your customers actually want to keep for a minute instead of trashing on the spot. For most teams, that means getting one sample round approved, one production window locked, and one freight quote compared before the order lands in the factory in Shenzhen or Dongguan.